The ground-breaking hospitality technology, OK2PLAY? continues to roll out across NSW and Qld, with Beresfield Bowling Club being the latest Club to implement the platform.
The OK2PLAY? platform creates an avenue for patrons of Beresfield Bowling Club or Bero Bowlo as it is affectionately known to the locals, to gain quick access to help and normalise the conversation between Club staff and patrons. It allows patrons to ask for help knowing that it is socially acceptable for them to do so.
The world-leading technology platform developed by Australian Tech Company, GPT was designed to increase the turnaround time between Club patrons getting help discreetly and swiftly, in real-time.
As a Club that started its origin in 1950, under a tree with a keg on the back of a ute, and then progressed into a Town Hall and then went from growth to growth to the current site that they hold today, Beresfield Bowling Club has a lot to be proud of.
Recently, entering into their first diversification project for the Club, a newly constructed building was fitted out for the purpose of providing child care facilities to the region.
Run by Bright Steps, the 86 child facility is an example of how this Club is looking after the community as a whole.
“The Club built an 86 capacity purpose built child care facility that was completed in 2022. It has specific age built areas for babies through to 4 to 6 years old. This project and facility was undertaken because we can’t lose track of the fact that we are a big part of the community and child care facilities are in limited supply, so it is giving an asset back to the community at large to fill a need,” Mr Phillip Ticehurst, CEO, Beresfield Bowling Club explains.
With over 8,000 members and 50 staff, the Club as a whole, from the Directors, to management to staff, hold their community responsibility in the highest regard. On speaking of the importance of the implementation of OK2PLAY? into the Club, Mr Ticehurst stated; “we realise we are a big part of the community and we do not take that for granted.
“We take it very seriously and in any way we can help our community, we do it, and we believe OK2PLAY? is a big tool to be able to fill that need for support for both our patrons and our staff.”
“OK2PLAY? is a tool for our Club to check in with our members and patrons.
“If there is anyone in the community that is not feeling well, it is a mechanism for them to reach out and we can guide them to the support and help that they need.
“With all systems, if they are not user friendly they are bound to fail. OK2PLAY? is a very simple system and it is easy to use for the patron,” Mr Ticehurst concluded.