World Leading Technology Normalises Conversations Between Clubs and Patrons
In a technology roll-out first, OK2PLAY? has been launched in leading Illawarra region Clubs – Wests Illawarra, Woonona Bulli RSL, Dapto Leagues and Collegians venues.
Members and patrons of these leading Clubs will have access to OK2PLAY?, a world leading technology which aims to normalise the conversation between a club and its patrons, ensuring it is socially acceptable to ask for help.
Club members and guests of Wests Illawarra, Woonona Bulli RSL Club, Dapto Leagues Club and Collegians will now have OK2PLAY? check in with them prior to playing, to confirm they feel “OK’ or safe to play.
“As part of Collegians commitment and care to our Members and guests, we are proud to be part of this group of leading Illawarra Clubs rolling out the OK2PLAY? app which offers a more robust response to customers that may need assistance,” Collegians RLFC, CEO, Michael Wilkins, explains.
“It allows us to collectively ensure that we continue to support those that find themselves no longer enjoying or are requiring additional support from their local Club and community by opening the conversation,” Mr Wilkinson said.
Developed to increase the speed of response between members and patrons of a club and their staff, OK2PLAY? creates the pathway for discreet, seamless, and frictionless connection for club patrons to assistance in real time.
“The offering from OK2PLAY? was a game changer – a non-obtrusive, confidential way for our members to seek help when and if they needed it. We are proud to announce this extension of our member welfare measures, ” Dapto Leagues Club, CEO, David Hiscox, said.
OK2PLAY? also takes away any time barrier that may be experienced by club patrons that require assistance. At the push of a button, or by scanning a QR code, a message is sent directly to senior management, who can reach out to the patron in a matter of moments. Club management can then use the appropriate channels to assist the patron in gaining access to the relevant assistance.
“The Club is extremely supportive of the OK2PLAY? initiative as it will allow us to provide an added level of assistance and support to our members and community – helping us remove any barriers to asking for help and enhancing our commitment to responsible gambling, player protection and mental health, in the safest and most discreet way possible.”Woonona Bulli RSL, CEO, Michael Brennan, commented.
Mental health, including stress and financial pressures are also being felt throughout many communities and for those feeling they would like to talk to someone, these leading Clubs in the Illawarra are also there to provide that support to their members, guests and community at large.
“Mental health and wellbeing are important to our members, guests and the community in which we operate. OK2PLAY? helps normalise these conversations. We want to help connect those who are struggling with support, in a discreet and private way,” Wests Illawarra, CEO, Danny Munk, stated.
“We have always taken our role in our community seriously and the introduction of OK2PLAY? is just the latest in a series of initiatives we have introduced to ensure our staff. members and guests are cared for,” Mr Munk, concluded.