Leading Australian technology platform, OK2PLAY?, has this week been implemented in the Central West of NSW at Bathurst RSL Club.
As the digital leaders in Player Protection, OK2PLAY? has been developed to increase the speed of response between a patron of a Club or Pub and a staff member, creating the pathway for connecting patrons to assistance in a discreet, seamless, and frictionless manner, in real time.
“Bathurst RSL Club’s vision is to be at the heart of the Bathurst community and we live that,” Peter Sargent, CEO, Bathurst RSL Club, said.
“The work that we do with volunteer organisations, providing a place to have meetings, birthdays, celebrations, getting all generations into the Club, just for dinner – it really encapsulates what Bathurst is all about.”
“As part of our commitment to the community, we have implemented OK2PLAY? as a sensible pragmatic mechanism to proactively check in with our members and check that they are ok.
“We want to get on the front foot and show that we are fair dinkum about looking after our members, and we want to make sure we are making it as easy as possible to ask for support, and to make that seamless,” Mr Sargent says.
“In terms of Player Protection, we find in most cases people stay inside their means while they are enjoying playing the machines, but we are conscious that sometimes there may be a person who may start to feel uncomfortable and if that is the case, OK2PLAY? and our staff are there to assist them.
“We are conscious that we provide gaming as an entertainment product, and it is incumbent on us that we want to make sure that the best possible protection measures are in place and that it is as easy as possible to access that if you need it.
“It is important that we are proactive about this. We want to make it as easy as possible for people to enjoy themselves, but also put their hand up if they are having difficulty.” Mr Sargent explains.