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The industry-leading tech platform, OK2PLAY? has found another home at Caloundra RSL Club as it continues its rollout across the country. Australian tech company GPT, developed the digital platform to increase response times between Club or pub patrons and staff members discreetly and in real-time. Caloundra RSL Club’s General Manager, Graeme Devin said that welcoming OK2PLAY? to the Club during National Mental Health Month seemed fitting. “We’re a community club and it’s about being responsible to our patrons,” Mr Devin said. “Whilst play is acceptable adult entertainment, we need to be responsible; to manage things responsibly.” Proof of Caloundra RSL’s serious commitment to supporting their patrons and community is their investment in OK2PLAY?. Including the OK2PLAY? technology in the Club will allow Caloundra RSL to deliver a secure and supportive environment , for player and staff protection, by connecting patrons to assistance swiftly, discreetly and in real-time affording them a greater level of protection. The beauty of OK2PLAY? is its simplicity. Patrons can just push a button or scan a QR code and a message is immediately sent to senior management who can then reach out to them in a matter of minutes. Management staff can then use appropriate channels to help the patron access relevant assistance. Caloundra RSL Club was established around 60 years ago, but they were incorporated for gaming back in the early 90s. The 2016 Census put Caloundra’s population at 51,000 and the local RSL Club has been seriously committed to supporting its community over the years, from giving out community grants to supporting their veterans via their RSL Sub-Branch. “We support the Steps Charity with their pathways to college for people with disability,” Mr Devin said. “It supports them to live alone and get jobs and just live life like everyone else.” “We employ several of the students who have gone through the Steps College.” Mr Devin said the Club also supported sporting teams, both junior and senior. “We focus more on the juniors than the seniors because it’s an area where people need a little help because sports can be expensive,” he said. The Club was renovated back in 2021 to give the interior a little facelift, and more recently changed its gym back to a function room. “We host functions and events,” Mr Devin said. “We even host church on Sundays. We don’t discriminate.”

The ethos of Port City Bowling has its roots set firmly in being a community Club, growing the sport of Bowls and supporting the community all while delivering a great family atmosphere, excellent food and beverage, quality facilities with a variety of entertainment. To extend on this ethos and to further support the community, Port City Bowling Club has introduced the leading technology platform for player and staff protection, OK2PLAY?. For a member or guest to the Club, it is a very easy process of simply pressing yes or no to ‘OK2Play’, allowing Port City Bowling Club staff to assist in the implementation of the appropriate steps, if assistance is required. “When an opportunity like OK2PLAY? comes along, it is vitally important to implement such a program so people that come into the Club know they can be safe and supported whilst in the venue,” David Gearing, CEO, Port City Bowling Club says. “It is a great initiative. Our members and patrons can come into the safety of our Club, and they know they will be looked after. “For us to launch, we are standing up to support our community, our members, our patrons, our staff and actively showing we care. And if you do come into game and use the machines, we can look after our patrons and they are cared for in a safe environment. “By Implementing OK2PLAY?, we are being proactive and showing an extra level of support, and if someone does need help, we can assist them, discreetly and quickly,” Mr Gearing explains.

Today, Redcliffe Leagues Club have implemented the leading technology platform, OK2PLAY? throughout the venue. In a Queensland industry first, patrons will be asked via digital means if they are OK2PLAY? at various points throughout the venue. For those feeling susceptible or uncertain, the OK2PLAY? technology triggers a discreet and private in-venue response from Redcliffe Leagues Club staff to assist. Redcliffe Dolphins (Football) was founded in 1947 and the Redcliffe Leagues Club (Entertainment side) was incorporated in 1971. The Club is firmly cemented in their local community and known widely for their sporting support and for the state-of-the-art facilities that are offered to patrons. Whether you come to the Dolphins precinct for your local groceries, attend a game at the stadium, use the fitness complex, or come in for a meal at the bistro, the strength and investment in community is obvious. And the introduction of OK2PLAY? is no exception to this commitment. “At the end of the day we are a family friendly environment. We strive to have the best facilities we can and the latest technology,” Justin Charlish, General Manager of Commercial Operations, Redcliffe Leagues Club, explains. “Obviously by bringing OK2PLAY? into the venue, we are very confident that this platform will help the community and achieve the levels of support that need to be there. “Nothing else comes close to what this technology offers in terms of the speed to support. You can reach out on your own terms and know that it is ok to ask for help at any time. “There are a number of reasons why we introduced this technology. You sit back and listen to the news and hear that something has happened, and you question why that person didn’t put their hand up and ask for help. This is what OK2PLAY? is about,” Mr Charlish says. “We need to go one step further because people do need help and there isn’t another technology platform that can do this and connect people with speed, and have a human-to-human connection as well, in getting that person to support. “We want to provide a place that is safe for everyone. By using this technology, it is another way to help and support people.”

With 12,000 members and 80 staff, Batemans Bay Soldiers Club has made the decision to implement OK2PLAY? in their establishment. Batemans Bay Soldiers Club CEO, Paul Biddlestone said that implementing OK2PLAY? was something that had great relevance to the market given gaming was involved. “It is a way for us to show that we do care for our community and we do care for our members and we do care about normalising the conversation,” Mr Biddlestone said. “There’s a lot of information out there for members to see, but this way it puts it there where they can act on it directly and discreetly and we can get in contact with them and get them to the help they need if they need it.” OK2PLAY? is a world-leading technology platform developed by Australian Tech Company, GPT to increase the turnaround time between Club patrons getting help discreetly and swiftly, in real-time. The OK2PLAY? platform creates an avenue for patrons of Batemans Bay Soldiers Club to gain quick access to help and normalises the conversation between Club staff and patrons. It allows patrons to ask for help knowing that it is socially acceptable for them to do so. Batemans Bay Soldiers Club has been in its current location for 60 years and it’s been in various locations around town. “We’re pushing 80 years now,” Mr Biddlestone said. “We have eight meeting rooms and we let community groups use them, for free.” The Club also makes cash and in-kind donations to the community. “The last three years a lot of community groups struggled and we like to get behind them and support them as much as we can,” Mr Biddlestone said. Another area they are very focused on is supporting people at risk of homelessness. Batemans Bay Soldiers Club’s implementation of OK2PLAY? Is an investment to support the community, their patrons and their staff; something they take very seriously.

Leading Australian technology platform, OK2PLAY?, has this week been implemented in the Central West of NSW at Bathurst RSL Club. As the digital leaders in Player Protection, OK2PLAY? has been developed to increase the speed of response between a patron of a Club or Pub and a staff member, creating the pathway for connecting patrons to assistance in a discreet, seamless, and frictionless manner, in real time. “Bathurst RSL Club’s vision is to be at the heart of the Bathurst community and we live that,” Peter Sargent, CEO, Bathurst RSL Club, said. “The work that we do with volunteer organisations, providing a place to have meetings, birthdays, celebrations, getting all generations into the Club, just for dinner – it really encapsulates what Bathurst is all about.” “As part of our commitment to the community, we have implemented OK2PLAY? as a sensible pragmatic mechanism to proactively check in with our members and check that they are ok. “We want to get on the front foot and show that we are fair dinkum about looking after our members, and we want to make sure we are making it as easy as possible to ask for support, and to make that seamless,” Mr Sargent says. “In terms of Player Protection, we find in most cases people stay inside their means while they are enjoying playing the machines, but we are conscious that sometimes there may be a person who may start to feel uncomfortable and if that is the case, OK2PLAY? and our staff are there to assist them. “We are conscious that we provide gaming as an entertainment product, and it is incumbent on us that we want to make sure that the best possible protection measures are in place and that it is as easy as possible to access that if you need it. “It is important that we are proactive about this. We want to make it as easy as possible for people to enjoy themselves, but also put their hand up if they are having difficulty.” Mr Sargent explains.

Corowa RSL has this week introduced the industry leading tech platform, OK2PLAY? as a way of furthering the Club’s responsibility to its staff, members and community. The digital platform built by Australian tech company, GPT, OK2PLAY? has been developed to increase the speed of response between a patron of a Club or Pub and a staff member, in a discreet manner and in real time. Corowa RSL Club has been a part of the Corowa community for over 80 years. With beautiful facilities and a growing membership base, the Club is a strong supporter of locals in the area. From being the major sponsor of the football team, to pony club support, funding for the fire brigade, local gardens, mens shed, she shed, Schools and a range of other community organisations, Corowa RSL takes its responsibility to its local community very seriously. “We are a Club who supports the community in everything we do and by introducing OK2PLAY? we are strengthening our position as a responsible venue,” Peter Norris, CEO, Corowa RSL says. “For us it is about ensuring that we are providing our community, patrons and members with a safe entertainment venue and ensuring we are a responsible entertainment option.” “To have this tech platform in our Club is something that our staff are really proud of,” Mr Norris explains. “We don’t want to roll along without thinking about the impact the business has on the community. Protecting both our staff and community is vitally important,” “We have a beautiful venue and to be a sustainable venue, in looking after our people, which is both our customers and our staff, is the driver and the ethos of our Club.” Mr Norris said.

Albury SS&A Club is a community focused Club that prides itself on the support they give to members, sporting clubs and local charities, and have strengthened their position in the community, by introducing the leading technology system – OK2PLAY? – throughout the hospitality venue. OK2PLAY? is built by Australian Tech Company, GPT, and has been developed to increase the speed of response between a patron of a venue and staff, creating the pathway for connecting patrons to assistance in a discreet, seamless, and frictionless manner, in real time. “The Club has been a member of the community for over 70 years and we love the ability that we have, to be able to support both sporting clubs and local charities. By introducing OK2PLAY?, this is just another way that we can support our staff and the community going forward,” Albury SS&A Club, CEO, Gerard Darmody said. “We have over 30,000 members and 150 staff currently here at Albury SS&A Club, and we are proud that we have been able to grow both our staff numbers and the membership, to be a community venue, everyone can enjoy. This community focus can only be achieved based on the success of the team that we have and the hard work they do, everyday. “By introducing the OK2PLAY? technology into our venue, it allows us to continue to support our customers and staff, support player protection, and also support the whole community. We would like to continue to build on the current  measures we have already here at Albury SS&A Club for both our patrons and staff, and by implementing this technology, it will allow us to do that,” Mr Darmody said.

Popular local venue, Hornsby RSL, have this week introduced the newest technology to enter the hospitality industry.  OK2PLAY? is a digital platform built by Australian tech company, GPT. OK2PLAY? has been developed to increase the speed of response between a patron of a Club or Pub and a staff member, creating the pathway for connecting patrons to assistance in a discreet, seamless, and frictionless manner, in real time. In an industry first, patrons will be asked via digital means if they are OK2PLAY? at various points throughout the venue.   “The main reasons we implemented this technology into Hornsby RSL is about protecting our members and being responsible. We have a social licence and we need to make sure that we act responsibly for both our members and our staff. This is paramount.” Mario Machado, CEO of Hornsby RSL, said. “We are quite an advanced Club as far as technology is concerned, and we do put digital at the forefront of the decisions we make.  “This technology makes it easier for our patrons to reach out to us if they have a problem. It also makes it easier for our staff in the manner that first approach and first contact is made via a discreet and seamless system.  “Together this will assist in moving forward, in the direction for our patrons to know that it is socially acceptable for them to say I have a problem and I need help and for them to know we can be there offering assistance.” Mr Machado, states.  The new technology offers the industry a way to protect venue staff by acting as the means of recognition and intervention for patrons. Simultaneously, OK2PLAY? removes barriers for patrons, such as approaching staff they may not be familiar with directly, instead providing players with a degree of protection through the touch of a button or scan of a QR code.  

Momento Hospitality Group’s, The Governor, located in the diverse business and university district of Macquarie Park, has today introduced OK2PLAY? for all patrons of the venue. Holding the community at the heart of its operations is the fundamental basis of all of Momento Hospitality Group’s functionality and success. As a pioneering and leading hospitality group, with venues located strategically across Sydney, Momento Hospitality Group’s core focus is on delivering high quality experiences in food, beverages and entertainment to its patrons. In holding this position in the community, the introduction of OK2PLAY? is an obvious step for The Governor, in terms of player protection, staff protection and putting the community first. Momento Hospitality Group understands the genuine connection between their venues, and the locals is paramount . They have set high standards to earn the trust of their communities. In implementing OK2PLAY?, The Governor is ensuring this meaningful connection between their patrons and their staff is maintained and the hospitality group is taking their social licence seriously. “We are humbled by Momento Hospitality Group taking on the technology platform,  OK2PLAY?, commencing with The Governor,” Bryan Te Wani, CEO, GPT, states. “As market leaders, they see the importance of their customers, staff, patrons and the industry as a whole, as a priority in everything they do.”

Australian technology company, GPT’s new digital platform, OK2PLAY? has launched in hospitality venues across NSW in the past month and is set to roll out in Queensland venues, commencing in October. The non-intrusive OK2PLAY? technology, allows hospitality venues to assist patrons who are not feeling OK, to seek guidance to counsel whilst still within hospitality venues.  OK2PLAY? assists hospitality venues to provide patrons with real time assistance when it is required, after patrons are asked through digital prompts if they are OK2PLAY?  For those who are, their entertainment experience remains unchanged, but for those who respond “no”, a senior member of staff, who is on site at that time, can connect with patrons and start a conversation about how they are feeling and can guide the patron to support services. OK2PLAY? allows a senior member of staff to have a meaningful conversation with their patrons, breaking down the barriers of having to physically approach staff for assistance and normalises the conversation, ensuring it is socially acceptable to ask for help.